Brattia Travel is a meditor between the Guest and the property owner - Host. We provide accommodation according to the information on our website: www.discover-brac.com and in the period which fit the confirmed booking, except under unforeseen cirumstances.
BOOKING AND PAYMENT
According to the Croatia law in force on sojourn tax, Guest is obliged to pay sojourn tax upon arrival at accommodation unit. Total amount of the sojourn tax depends on destination and period of sojourn.
CANCELLATION AND AMENDMENTS POLICY
for cancellation up to 60 days before arrival date, 10% of the total price will be chared
for cancellation from 59-20 days before arrival date, 30% of the total price will be chared
for cancellation from 19-10 days before arrival date, 70% of the total price will be chared
for cancellation made 9 or less days before arrival date, 100% of the total price will be chared
Brattia Travel agency is not responsible for damaged,lost or stolen luggage in the accommodation unit.
OBLIGATIONS OF AGENCY
Brattia travel agency assumes an obligation to control the providers of services - Hosts and to protect interests and rights of a Guest.
OBLIGATIONS OF GUEST
Guest need to have valid travel documents,must respect the house rules in accommodation unit, Guest need to give the voucher to the Host on arrival. If a Guest causes damage in the accommodation unit, he is obliged to pay caused damage right on the spot.
If a Guest is not satisfied with the resolution of the complaint, he has a right to initiate legal proceedings at the Court in Split.
Guest accepts these terms by paying a deposit.